Six (6) Month Review 400-28-25
Six (6) Month Review 400-28-25-05
(Revised 1/1/13 ML #3356)
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A review must be completed every 6 months. The 6 month review is due in the last month of the certificate period. A review can be submitted to the county social service office in person, by mail, by fax or electronically.
An SFN 841, "Child Care Assistance Program Review” form is automatically sent to the caretaker in the month prior to the last month the certificate is valid. The caretaker must submit the completed and signed review form in order for eligibility to be continued.
A completed and signed review is due in the county social service office by the 10th day of the review month. If a completed and signed review form is not received by the 15th day of the review month, a closing notice must be sent informing the caretaker that failure to submit a review form by the last day of the review month will result in case closure.
CCAP does not require a face-to-face interview in order to determine eligibility.
The review is considered received as of the date a signed review is received in the county social service office. The county social service office must document the date a review is filed by recording the date received on the review form.
The review is considered signed if the signature is found anywhere on the review form, other than in answer to a question.
If an unsigned review is received and has been date stamped by the county social service office, the unsigned review must be returned to the caretaker. If the same review, now signed by the caretaker, is returned to the county social service office, that office shall date stamp the review with the date the signed review is received. Document in the case file the correct review received date.
A decision to approve a review or to close the case must be completed within 30 days following the date the review is received in the county social service office unless extenuating circumstances exist. The first calendar day following receipt of the review is day 1 of the 30 day processing timeframe.
A review cannot be denied prior to the 30th day following the date the review was received, if the household has been sent a closing notice requesting verifications. Unless extenuating circumstances exist, all verifications must be received and case processed within the 30 days from the date of receipt of review.
If additional time is allowed beyond the 30 day period due to extenuating circumstances, an additional 15 days can be allowed. When extenuating circumstances are allowed, action must be taken no later than 45 days following the date the review form was received. The extenuating circumstances must be clearly documented in the case file.
If a CCAP case is closed because a review has not been submitted and completed by the end of the month the review was due, the case remains closed as of the last day of the month in which the review is due, if:
- The 30th day from receipt of the review extends into a future month and the family fails to provide the required information by the 30th day or 45th day if extenuating circumstances have been allowed; or
- The family is determined ineligible at any time during the month the review is due and through the 30th day or 45th day if extenuating circumstances have been allowed.
If a review is received by the last day of the month the review was due and additional information is needed, a closing notice must be sent. This notice must advise:
- The required verifications and information needed allowing the caretaker 10 days to provide the information
- The date by which the review process must be completed (this date is the 30th day from receipt of the signed review)
- The date the case will be closed if the review process is not completed (this is the last day of month the review was due in)
Example: A review form is received on April 3 and additional information is needed. On April 7, a closing notice is sent asking for required verifications, allowing the caretaker 10 days to provide the required information.
- If all the required verifications are provided by May 3 and the household remains eligible, a new certificate is issued.
- If all the required verifications are not provided by May 3 or all required verifications are provided and the household does not remain eligible, the case remains closed as of April 30.
NOTE: April 4th is day 1 of the 30 day period.
When a caretaker is sent a closing notice that includes a request for additional information, the caretaker must be allowed at least 10 days from the date of the notice to provide the additional information, even if the 10 days takes them past the 30th day from when the review was submitted or past the 45th day when extenuating circumstances have been allowed.
When the 10th day falls on a weekend or holiday, the information is deemed to have been provided timely if received by the county social service office by close of business the first business day following the weekend or holiday.
Example: A closing notice for non-receipt of review was sent on June 15. A review form is received on June 26. On June 28 a closing notice is sent asking for required verifications, allowing the caretaker 10 days to provide the required information. The case closes June 30 as eligibility for July cannot be determined.
- If all the required verifications are provided by July 26 and the household remains eligible, a new certificate is issued.
- If all the required verifications are not provided by July 26 or all required verifications are provided and the household does not remain eligible, the case remains closed as of June 30.
NOTE: June 27 is day 1 of the 30 day period.
When a caretaker is sent a closing notice which allows the household 10 days to provide required verifications and this takes the household past the 30th day from date of receipt of the review form and into the following month:
- If the caretaker does provide the required information within the 10 days, if the case remains eligible, the case must be reverted to open and the review processed. If the case in ineligible, the case remains closed.
- If the caretaker does not provide the required information within the 10 days, the case remains closed and a new application is needed.
Example: A completed and signed review form is received on July 3 at the county office. Additional verifications are required. A closing notice is sent on July 6 asking for the requested verifications, allowing the caretaker 10 days to provide the requested information, and advising the case will close July 31st if verifications are not provided by August 2nd. On July 28th, the caretaker provides the requested information, but also provides additional information, requiring further clarification. On July 28th, a closing notice is again sent to the caretaker requesting additional information, allowing the caretaker 10 days (August 7) to provide the requested information advising the case will close July 31 if the verification are not provided.
- If the caretaker does provide the requested verification within the 10 days, if the case remains eligible, the case is reverted to open and the review processed. If the case is ineligible, the case remains closed as of July 31st.
- If the caretaker does not provide the required information within the 10 days, the case remains closed and a new application is required.
If the review form is returned, the eligibility worker should review the returned mail to determine if there is a forwarding address.
- If there is a forwarding address, remail the review form to the new address.
- If there is no forwarding address, send a closing notice to the household using the last known address informing them that their case will be closed due to loss of contact.
Regardless of the action, the eligibility worker must document the actions taken in the case file narrative.
Adequate or advance notice is not required for any action taken on a review. However, a notice must be sent.